Portal de Yecla
www.portaldeyecla.com
The mayor, who has more than 3,000 followers, incorporates Web 2.0 tools as a part of the efficient management of the City
Mayor who will remain as at present, attend all queries arising in social networks directly
Mayor Yecla, Mark Ortuño, has created #AlcaldeYecla label social network Twitter in order to expand and improve its service to citizens through new technologies.
He becomes the first mayor of the Region of Murcia have a label (hashtag), measurable and public, which will manage himself.
This development also represents a quantum leap in terms of efficient management of the City because, as explained Ortuño, "I will remain who attends all the queries, but this way we can also measure the number of responses met the average response time, effectiveness in the resolution and other parameters to be quantified to meet our good work when caring for neighbors. "
Currently the mayor, whose name ismarcosortuno Twitter has over 3,000 followers.
"The residents of Yecla posed by tweeting your suggestions or needs improvement found me at any time at their disposal since I created my profile in 2011. Now, I wanted to go a step further and make the most out of this tool to gain neighboring Yecla, "says the mayor.
"The attention given in Twitter is an extension of the work we have been doing for the City".
The mayor's proposal is that all citizens who wish to contact him for questions or complaints about Yecla can post your tweets using, at the beginning or end of the sentence, #AlcaldeYecla.
Ortuño Marcos himself is responsible for receiving and managing, as it has done until now, solutions and responses to requests from neighbors.
"Eventually, the label will #AlcaldeYecla citizen service, while those who want to interact with me in a particular way by sharing information of interest or making any comments about personal issues or current affairs will always find me inmarcosortuno".
Source: Ayuntamiento de Yecla
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